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FAQs

Ordering, payment, delivery, and accounts — the short answers.

Ordering

Do I need an account?

No. Checkout asks for your name, mobile, address, city, and PIN code. You pay cash when the parcel arrives. An account is only for saving an address, a wishlist, and order history.

What is Buy Now?

On a product page it takes the quantity you chose straight to checkout. Add to Cart keeps shopping.

Can I order on WhatsApp?

Yes. The green WhatsApp button sends the product or the cart, with a short message, to the store number. You still share the same four details so we can deliver.

Payment

How do I pay?

Cash on delivery. You pay when the parcel arrives. The site does not take card or UPI payments in this version.

Is there a coupon?

If a code is active, enter it in the cart. WELCOME10 is 10% off orders of ₹499 or more, while it stays active.

Delivery and returns

Where do you deliver?

Inside Odisha. The first product hubs are Khordha, Puri, Ganjam, and Nayagarh. Timing depends on the district and the courier.

What does shipping cost?

A flat fee applies under the free-shipping amount. At the moment that fee is ₹50, and delivery is free from ₹999 after any discount.

What if something arrives damaged?

Write to us within two days of delivery with the order number and a photo. We replace the piece or refund the cash collected.

How do I track an order?

Open Track Order and enter the order number plus the mobile number used at checkout. Registered customers also see history in their account.